Residents are encouraged to maintain contact with friends and family outside of Maesbrook Care Home – whether through calls, letters, or visits – and we see ourselves very much like an extended family. Our open-door policy ensures that families and friends are welcome to join their loved ones for meals, to visit as often as they wish, and even to have input in how Maesbrook is run. We hold quarterly meetings which relatives are welcome to attend and raise any suggestions, challenges or opinions that they may have.
We understand that some families and loved ones travel quite some distance to see their relatives and that there are times when overnight stays would be appreciated, so we will always do all we can to make some facilities available in-room. Please do speak to a member of the care team to find out more.